Hi All

 

This post is intended to clarify who and how different people can help answer questions / solve issues.

 

Your Local Dealer 

This will typically be the person you purchased the boat from and should be your first point of contact for warranty related issues, repairs and general advice. They will know you, your local environment and will be best placed to act quickly.

 

A good point of call for all matters relating to events both present and future. Hints, tips, tuning & technique advice. Class Membership, Rules & Constitution queries. Promotion of Class activity generally. [email protected]

  

Your peers, who will be very keen to give you their opinion on all matters Aero. From what brand of rope to use to what colour car to buy.

 

Always a great source of local information.

 

Technical questions your local dealer cannot answer. Resolution of escalated warranty issues. Feedback regarding the boat and your dealer/brand experience.

RS use a 'Ticket' system for customer questions or issues and can be found here:  Customer Support Portal you will have to use your account details or register to use it.