I also bought an ex demo boat 2 years ago in the UK - 1743.
- it came with "full RS warranty"
Below I have posted the warranty section from the RS terms of business as I'm guessing from your post that you may not have this info. I hope RS will sort it out for you. Cheers Neil
7.1 The Company warrants to the Customer that the Goods will be free from defects in materials and workmanship for a period
of twelve months from the date of delivery to the Customer (the “warranty period”). Provided the Customer makes a full
inspection of the Goods immediately upon receipt and thereafter gives the Company written notice containing full particulars of
any defects it discovers and the circumstances in which such defects occurred, the Company shall, at its sole option, either
repair, replace or give credit for price of any such Goods which its examination confirms are defective in material or in
workmanship within the warranty period provided that the Customer has adhered to the payment provisions herein and further
a). The Customer returns the defective Goods to the Company or its authorised service depot (as directed by the Company)
and pays all transportation charges, duties and taxes associated with the repair, replacement and return of the Goods to the
b). If, at the Company’s option, the Company arranges for a technician to visit the Customer’s location to repair or replace the
defective Goods, the Customer pays all transportation charges for the technician and his equipment, including any applicable
duties and taxes, accommodation and living expenses and normal charges for the technician’s time while travelling and for
delays beyond the Company’s control (save that the Customer shall not be liable for any charge in respect of the technician’s
time on site actually engaged in carrying out the repair or replacement of such defective Goods).
7.2 The repair or replacement of defective Goods during the warranty period in accordance with clause 7.1 shall not extend the
period of the warranty of such Goods.
7.3 The provisions of clause 7.1 do not extend to any Goods which have been subjected to misuse, accident or improper
installation, maintenance, application or operation nor do they extend to Goods which have been repaired or altered other than
by the agents or employees of the Company unless previously authorised in writing by the Company.
7.4 The warranty contained in clause 7 is expressly accepted by the Customer in lieu of any and all other terms, warranties
conditions or liabilities whether express or implied, in fact or in law, relating to the state, quality description, capacity, design,
construction, operation, use or performance of the Goods or to the merchantability, repair, or fitness for a particular purpose of
the Goods or otherwise. No agreement varying or extending the same will be binding upon the Company unless in writing
signed by a director of the Company.
7.5 Unless a director of the Company shall otherwise expressly agree in writing, in no circumstances will the Company’s liability
to the Customer for any breach of the warranty contained in clause 7 exceed the price paid for the products with respect to any